Two e-mails I received today:

An e-mail from CD Baby with the name associated to the from address given as “CD Baby loves David”, saying (among other things) the following:

Your CDs have been gently taken from our CD Baby shelves with sterilized contamination-free gloves and placed onto a satin pillow.

A team of 50 employees inspected your CDs and polished them to make sure they were in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over the crowd as he put your CDs into the finest gold-lined box that money can buy.

We all had a wonderful celebration afterwards and the whole party marched down the street to the post office where the entire town of Portland waved ‘Bon Voyage!’ to your package, on its way to you, in our private CD Baby jet on this day, Wednesday, September 13th.

I hope you had a wonderful time shopping at CD Baby. We sure did. Your picture is on our wall as “Customer of the Year”. We’re all exhausted but can’t wait for you to come back to CDBABY.COM!!

I am amused.

And Payseur & Schmidt e-mailed to double-check that I received a book I’d ordered a month ago. Apparetnly they’d been having problems with their ordering system, information had been lost, and they wanted to make sure I’d gotten my order. (And, if not, ship me a replacement ASAP.)

Nice to see people who care.

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